Billing errors can be costly. If not fixed, they can eat up your company’s revenue. They can push you into a financial crisis. That’s why you need to deal with them instantly. If your utility company doesn’t rectify the errors in time, shop around for a new supplier. Learn how to switch business water supplier. Below are practical tips to help you get started:
Classification
Make sure you’re paying for the right classification. Essentially, there are three types of classifications: residential, industrial, as well as, commercial. For each category, the contract terms will vary. So, be careful to choose the correct classification to avoid paying more.
Unit Rate
Most utility providers offer multiple rate options. From small to medium and large tariffs, there are quite a several options to consider. Failing to pick the best rate for your business needs can be a costly mistake. If not addressed, it could quickly lead to significant billing errors.
Meter Readings
When it comes to meter readings, errors can happen. For instance, the readings can be read backward resulting in exorbitant prices. If you aren’t careful to check your bills regularly, you might end up paying more for your water and electricity.
Non-Functional Meters
This usually happens due to abandoned meters. If you think your bills are inaccurate, ask your supplier to perform a comprehensive review and remove old meters. This might result in substantial savings. Plus, it can go a long way in improving your company’s profitability.
Incorrect Tariffs
Make sure that you’re being charged the correct taxes. When it comes to energy bills, there are several types of taxes, including city tax, franchise fees, state tax, as well as, federal tax. Find out which taxes you’re paying and whether you’re being overcharged for some of those levies.
Late Payments
At times, your supplier might wrongfully charge you for making late payments. Review your payment terms to see if you were rightfully charged. If you realize that you’ve been charged late fees, be sure to contact your supplier immediately. If possible, ask for a reversal.
Billing Dates
Check your billing dates. Compare the amount of consumption indicated on various bills. If there’s an unrealistic gap or variation in the dates, then you’ll need to conduct further checks.
Load Factors
When the load factor exceeds1, it means your bills are inaccurate. Essentially, the load factor shouldn’t exceed 70 percent. But in some cases, it can happen. If you realize such a thing, be sure to scrutinize your bills more carefully. There could be major billing errors.
Abnormal Consumption
If your water consumption spikes suddenly, there could be a potential leakage or equipment failure.
Misplaced Sewer Bills
At times, separate meters are provided for sewer lines. Careful examination can lead to substantial savings. Check your sprinklers and evaporated water that didn’t enter the sewer. If you can’t do this yourself, consider hiring a water auditor to handle it on your behalf.
Conclusion
At times, suppliers can make mistakes when calculating your water bills. For instance, they can put you on the wrong tariff, overestimate your consumption, or interchange the billing dates. With the help of the above guide, you’ll be able to learn more.
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